Our public courses training offer:

1. Fundamentals of Interpersonal communication - Optimize your Interpersonal Skills (2 days course)

This course is designed for anyone who wants to optimize interpersonal communication skills, particularly within complex negotiations. This course is presented both on open access and In-House basis.

To see detailed program and public course agenda, please click here

2. Fundamentals of Negotiation (2 + 1 day follow-up session)

This course is designed for negotiators involved in day to day bilateral transactions and people who help their managers pepare the negotiations. Sales, purchases, HR assistant. This course is presented both on open access and In-House basis.

To see detailed program and public course agenda, please click here

3. Advanced Negotiating Skills Training (3 + 1 day follow-up session)

This course is designed for skilled negotiators involved in high-value transactions: (bilateral and multilateral negotiations) sales directors, purchasing directors, chief operating officers, marketing directors, human resources managers, production managers. This course is presented both on open access and In-House basis.

Please contact us for any further informations

Whom are our public courses designed for?

Skilled negotiators involved in high-value transactions: sales directors, purchasing directors, chief operating officers, marketing directors, human resources managers, production managers…

Participants who attend our Public Courses Workshops will learn to:

• The most powerful Negotiation Tools to get what you need
• How to increase your flexibility while increasing your leverage
• The best Preparation tool to build a winning strategy
• How to maximize your leverage
• Nice negotiation tactics to find out if your opponent`s objections are genuine
• The best tactical steps to set the stage for a winning deal - even when you are in a weak position
• How to think clearly about your options
• Know your personal negotiator profile - We use a certified assessment tool to help people understand self and others
• What you must achieve during the first few minutes of a negotiation
• The most efficient tactics to make your opponent reveal his position
• The fundamental negotiation process to generate the action you want
• Utilize various tools to plan for a negotiation and place an emphasis on individual analysis as well as a deeper understanding of business issues
• Focus on gaining a greater understanding of your own negotiation strengths and weaknesses
• Work through the four steps of negotiations
• Know how to set internal goals and expectations prior to discussions
• Understand the importance of relationships during negotiations
• Utilize a more open and consultative approach to negotiations
• How to sidestep attacks during a negotiation and take an objective view
• Avoid negotiation misunderstandings that can derail discussions
• Focus on seeking mutually beneficial outcomes for both parties
• Use questioning skills to uncover important information during a negotiation
• Know how to manage concessions during a negotiation and do so in a manner that enables you to deal with concessions effectively
• Deal with even the most aggressive and adversarial personalities
• Manage situations when the other party wants to negotiate items that are non-negotiable
• Manage the consequences of failing to agree to a negotiated agreement
• Avoid mistakes that can lead to less satisfactory outcomes
• Overcome deadlocks and stalled negotiation discussions
• Understand how power influences a negotiation
• Deal with dishonest negotiators who utilize tactics like blanketing to pressure others to modify a proposal, competition to lower prices or even artificial deadlines to cause the other party to make concessions
• Know when to negotiate alone with the other party or collaborate with a team to provide a united front
• Circumvent negotiators who continue to ask for more concessions to the end
• Overcome those parties who back out of agreements or try to claim the inability to follow through based on a missing person
• Evaluate and learn from their negotiation experiences
• Manage the critical pitfalls to avoid when negotiating on the telephone
• Deal with recently accepted practices that often come up during electronic negotiations

It is a given that not all negotiations are the same and some companies may have requirements that are more specialized. While some classes are delivered as off-the-shelf programs, all course topics can be customized to meet particular client needs.

We can go into detail on "hard" topics such as:

• How to plan logistics for a successful negotiation
• How to manage details like time management

As well as "soft" topics such as:

• How to understand the importance of body language during negotiations
• And how to recognize when it is used as a negotiating tactic

Shorter one-hour conferences related to:

• How to negotiate to settle debts with creditors,
• How to reach successful stress free agreements,
• How to overcome some of the pitfalls related to job-specific negotiations like relocation, as well as negotiations surrounding internal counteroffers,
• How to navigate through the process of negotiating for a home purchase
• Or even how to avoid the most common negotiating mistakes made by women are also available.

Please contact us for any further informations

Training by senior practicing negotiators & consultants

Every course is designed and conducted by practicing negotiators. Having a skill explained is not the same as developing the skill; for that to happen the individual has to apply the skills and have their performance critiqued by a practicing negotiaor or a coach. The negotiation trainer has to be able to see the flaw, understand the corrective action, explain the principle and relate it to the participant’s real work environment.

Your team receives the practical and strategic experience of our experts. They have directly trained thousands of participants in Europe. We offer a depth of understanding and breadth of knowledge gained from our consulting business, from designing negotiation programs, and from delivering seminars to a wide variety of businesses and industries. Passionate about the art of negotiation, our experts make the process come alive for any audience!

Think about it:

• There might be born negotiators but under that « gift » lies a highly structured process
• Negotiation is above all a matter of  interest and stake for both parties
• To  move ahead when negotiating, nothing can beat a new positive offer
• Think first about what you stand to gain…not what you stand to lose
• Nature gave us two ears and  just one mouth… just a hint as to what we should use most…

Please contact us for any further informations

Our terms of business