Effective Communication Skills
WHOM IS THIS COURSE DESIGNED FOR?
Anyone who wants to optimize interpersonal communication skills in complex negotiations and when the stakes are high.
LEARNING OBJECTIVES:
- Optimize your communication skills in a negotiation context
- Mastering the fundamentals of effective communication along the Whole Brain Model (HBDI TM*)
- Identifying personal style and relating to other styles
- Optimizing interpersonal communication performance through practical casework for managing conflicts
- Identifying and gaining awareness of aptitudes used in communicating along the Whole Brain Model
- Applying newly acquired aptitudes in personal and professional situations.
IDENTIFY YOUR NEGOTIATOR PROFILE TO KNOW HOW TO ADAPT YOUR COMMUNICATION
- What do we mean by the “Whole Brain Communication Model”? How can we improve the way we communicate?
- How does my personal “profile” impact on the way I communicate with others?
- Effective tools for improved interpersonal skills performance!
TOOLS AND PRACTICE
- How our brain works - Our brain is the source of our behaviours : left brain/right brain
- Understanding the various communication models : introduction to the Herrmann Cognitive Preference Model
- Detecting thinking preferences and analyzing the different roles in the communication process
- Knowing and analysing your personal “profile”: group feedback on individual (H.B.D.I.*) profiles Explaining the 3 thinking preference levels : I prefer, I use, I avoid…
- Impact of my “profile” - My profile when experiencing a stressful situation (under pressure)
- Common statements and expressions: Practical comprehension tests
TEACHING METHOD
- Theoretical lectures and practice, practical casework
- Expert Whole Brain Communication Model trainer (H.B.D.I* - N.L.P.* certified)
- Challenge: How well do you know your own negotiator style? Do you know how to identify other styles and adapt to other” thinking patterns”?
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